:root {
  --ink: #14233A;
  --ink-soft: #2A3A54;
  --amber: #E8920C;
  --amber-dark: #C77A08;
  --bg: #EEF1F5;
  --white: #ffffff;
  --border: #DCE1E9;
  --text: #1C283A;
  --text-muted: #5B6B84;

  --st-yeni: #3B6FB0;
  --st-teyin: #E8920C;
  --st-islenilir: #6B4FBB;
  --st-tamamlandi: #1F9D6B;
  --st-legv: #C2413B;

  --radius: 10px;
  --shadow: 0 1px 3px rgba(20, 35, 58, 0.08), 0 1px 2px rgba(20, 35, 58, 0.06);
  --shadow-lg: 0 10px 30px rgba(20, 35, 58, 0.14);

  --font-heading: 'Archivo', -apple-system, 'Segoe UI', Arial, sans-serif;
  --font-body: 'Inter', -apple-system, 'Segoe UI', Arial, sans-serif;
  --font-mono: 'Roboto Mono', 'SFMono-Regular', Consolas, monospace;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }

body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font-family: var(--font-body);
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

h1, h2, h3, h4 {
  font-family: var(--font-heading);
  color: var(--ink);
  margin: 0 0 0.5em;
  line-height: 1.2;
}

a { color: inherit; }
img { max-width: 100%; display: block; }

.mono { font-family: var(--font-mono); }

.container {
  max-width: 1160px;
  margin: 0 auto;
  padding: 0 20px;
}

/* ---------- Buttons ---------- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  border: none;
  border-radius: var(--radius);
  font-family: var(--font-body);
  font-weight: 600;
  font-size: 0.95rem;
  padding: 11px 20px;
  cursor: pointer;
  transition: transform 0.08s ease, box-shadow 0.15s ease, opacity 0.15s ease, background 0.15s ease;
}
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: 0.6; cursor: not-allowed; }

.btn-primary { background: var(--amber); color: var(--ink); }
.btn-primary:hover { background: var(--amber-dark); }

.btn-dark { background: var(--ink); color: #fff; }
.btn-dark:hover { background: var(--ink-soft); }

.btn-ghost { background: transparent; color: var(--ink); border: 1px solid var(--border); }
.btn-ghost:hover { background: #f2f4f8; }

.btn-danger { background: #fff; color: var(--st-legv); border: 1px solid #f0c9c5; }
.btn-danger:hover { background: #fdf1f0; }

.btn-whatsapp { background: #25D366; color: #fff; }
.btn-whatsapp:hover { background: #1ebe5b; }
.btn-whatsapp .whatsapp-icon { display: block; }

.btn-sm { padding: 7px 12px; font-size: 0.85rem; }
.btn-block { width: 100%; }

/* ---------- Forms ---------- */
label {
  display: block;
  font-size: 0.85rem;
  font-weight: 600;
  color: var(--ink-soft);
  margin-bottom: 6px;
}
.field { margin-bottom: 16px; }
.field-hint { font-size: 0.78rem; color: var(--text-muted); margin-top: 4px; }

input[type="text"],
input[type="tel"],
input[type="password"],
input[type="number"],
select,
textarea {
  width: 100%;
  font-family: var(--font-body);
  font-size: 0.95rem;
  padding: 11px 13px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: #fff;
  color: var(--text);
  outline: none;
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
}
textarea { resize: vertical; min-height: 90px; font-family: var(--font-body); }
input:focus, select:focus, textarea:focus {
  border-color: var(--amber);
  box-shadow: 0 0 0 3px rgba(232, 146, 12, 0.18);
}

/* ---------- Top bar (staff) ---------- */
.topbar {
  background: var(--ink);
  border-bottom: 3px solid var(--amber);
  color: #fff;
  position: sticky;
  top: 0;
  z-index: 40;
}
.topbar .container {
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 64px;
  gap: 16px;
  flex-wrap: wrap;
  padding-top: 10px;
  padding-bottom: 10px;
}
.brand { display: flex; align-items: center; gap: 10px; font-family: var(--font-heading); font-weight: 700; font-size: 1.15rem; }
.brand-mark {
  width: 34px;
  height: 34px;
  border-radius: 8px;
  background: var(--amber);
  color: var(--ink);
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--font-heading);
  font-weight: 800;
  font-size: 1.1rem;
}
.session-bar { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.session-name { font-size: 0.9rem; color: #dfe6f0; }
.badge {
  display: inline-flex;
  align-items: center;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  text-transform: uppercase;
}
.badge-amber { background: rgba(232, 146, 12, 0.18); color: var(--amber); border: 1px solid rgba(232,146,12,0.4); }
.badge-light { background: rgba(255,255,255,0.12); color: #fff; border: 1px solid rgba(255,255,255,0.2); }

/* ---------- Public site nav ---------- */
.site-nav {
  position: sticky;
  top: 0;
  z-index: 40;
  background: rgba(20, 35, 58, 0.96);
  backdrop-filter: blur(6px);
  color: #fff;
  border-bottom: 3px solid var(--amber);
}
.site-nav .container {
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 62px;
  gap: 16px;
}
.site-nav nav { display: flex; align-items: center; gap: 22px; flex-wrap: wrap; }
.site-nav nav a {
  text-decoration: none;
  color: #dfe6f0;
  font-size: 0.92rem;
  font-weight: 500;
}
.site-nav nav a:hover { color: #fff; }

/* ---------- Hero ---------- */
.hero {
  padding: 56px 0 60px;
}
.hero-grid {
  display: grid;
  grid-template-columns: 1.05fr 0.95fr;
  gap: 44px;
  align-items: start;
}
.hero h1 {
  font-size: clamp(1.9rem, 3.4vw, 2.6rem);
  margin-bottom: 0.4em;
}
.hero-intro { color: var(--text-muted); font-size: 1.05rem; margin-bottom: 22px; }
.badges { display: flex; flex-wrap: wrap; gap: 10px; }
.trust-badge {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 999px;
  padding: 8px 14px;
  font-size: 0.85rem;
  font-weight: 600;
  color: var(--ink-soft);
  box-shadow: var(--shadow);
}

/* ---------- Ticket-style cards ---------- */
.card {
  background: #fff;
  border-radius: var(--radius);
  border: 1px solid var(--border);
  box-shadow: var(--shadow);
}

.ticket-card {
  background: #fff;
  border-radius: var(--radius);
  border: 1px solid var(--border);
  box-shadow: var(--shadow);
  position: relative;
  padding: 20px 20px 20px 24px;
  overflow: hidden;
}
.ticket-card::before {
  content: '';
  position: absolute;
  left: 0; top: 0; bottom: 0;
  width: 6px;
  background: var(--st-yeni);
}
.ticket-card[data-status="yeni"]::before { background: var(--st-yeni); }
.ticket-card[data-status="teyin"]::before { background: var(--st-teyin); }
.ticket-card[data-status="islenilir"]::before { background: var(--st-islenilir); }
.ticket-card[data-status="tamamlandi"]::before { background: var(--st-tamamlandi); }
.ticket-card[data-status="legv"]::before { background: var(--st-legv); }

.ticket-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 10px;
  flex-wrap: wrap;
}
.ticket-no { font-family: var(--font-mono); font-weight: 700; color: var(--ink); font-size: 1.05rem; }
.ticket-date { font-size: 0.78rem; color: var(--text-muted); }

.status-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 12px;
  border-radius: 999px;
  font-size: 0.76rem;
  font-weight: 700;
  color: #fff;
  white-space: nowrap;
}
.status-pill[data-status="yeni"] { background: var(--st-yeni); }
.status-pill[data-status="teyin"] { background: var(--st-teyin); }
.status-pill[data-status="islenilir"] { background: var(--st-islenilir); }
.status-pill[data-status="tamamlandi"] { background: var(--st-tamamlandi); }
.status-pill[data-status="legv"] { background: var(--st-legv); }

.ticket-device { font-family: var(--font-heading); font-weight: 700; font-size: 1.05rem; margin-bottom: 2px; }
.ticket-customer { font-size: 0.92rem; color: var(--ink-soft); margin-bottom: 8px; }
.ticket-customer .mono { color: var(--text-muted); }
.ticket-notes { font-size: 0.88rem; color: var(--text-muted); margin-bottom: 10px; white-space: pre-wrap; }

.ticket-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 16px;
  font-size: 0.85rem;
  color: var(--ink-soft);
  margin-bottom: 12px;
}
.ticket-meta strong { color: var(--ink); }

.ticket-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
  border-top: 1px solid var(--border);
  padding-top: 12px;
  margin-top: 4px;
}
.ticket-actions select { max-width: 220px; }

/* ---------- How it works / why us ---------- */
.section { padding: 46px 0; }
.section-title { text-align: center; margin-bottom: 30px; }
.steps {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
}
.step-card {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 22px;
  text-align: center;
  box-shadow: var(--shadow);
}
.step-num {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: var(--ink);
  color: var(--amber);
  font-family: var(--font-heading);
  font-weight: 800;
  display: flex; align-items: center; justify-content: center;
  margin: 0 auto 12px;
}
.trust-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 18px;
}
.trust-card {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
  text-align: center;
  box-shadow: var(--shadow);
}
.trust-icon { font-size: 1.5rem; margin-bottom: 8px; }

/* ---------- Confirmation card ---------- */
.confirm-card { text-align: center; padding: 34px 20px; }
.confirm-ticket {
  font-family: var(--font-mono);
  font-size: 2rem;
  font-weight: 700;
  color: var(--amber-dark);
  margin: 10px 0;
}
.confirm-icon {
  width: 56px; height: 56px;
  border-radius: 50%;
  background: rgba(31, 157, 107, 0.12);
  color: var(--st-tamamlandi);
  display: flex; align-items: center; justify-content: center;
  font-size: 1.6rem;
  margin: 0 auto 14px;
}

/* ---------- Footer ---------- */
.site-footer {
  background: var(--ink);
  color: #cfd8e6;
  padding: 40px 0 24px;
  margin-top: 20px;
}
.footer-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
  margin-bottom: 24px;
}
.site-footer h4 { color: #fff; font-size: 0.95rem; }
.site-footer p { margin: 4px 0; font-size: 0.88rem; color: #b7c2d4; }
.footer-bottom {
  border-top: 1px solid rgba(255,255,255,0.12);
  padding-top: 16px;
  font-size: 0.8rem;
  color: #8fa0b8;
  text-align: center;
}

/* ---------- Login page ---------- */
.login-wrap {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
  background: var(--ink);
  background-image: radial-gradient(circle at 20% 20%, rgba(232,146,12,0.12), transparent 40%);
}
.login-card {
  width: 100%;
  max-width: 380px;
  background: #fff;
  border-radius: 14px;
  box-shadow: var(--shadow-lg);
  padding: 34px 30px;
}
.login-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  justify-content: center;
  margin-bottom: 22px;
  font-family: var(--font-heading);
  font-weight: 800;
  font-size: 1.2rem;
  color: var(--ink);
}
.login-error {
  background: #fdf1f0;
  color: var(--st-legv);
  border: 1px solid #f0c9c5;
  border-radius: 8px;
  padding: 10px 12px;
  font-size: 0.85rem;
  margin-bottom: 16px;
  display: none;
}
.login-error.show { display: block; }

/* ---------- Dashboard layout ---------- */
.page { padding: 26px 0 60px; }
.stat-row {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 14px;
  margin-bottom: 24px;
}
.stat-card {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 16px 18px;
  box-shadow: var(--shadow);
}
.stat-value { font-family: var(--font-heading); font-size: 1.6rem; font-weight: 800; color: var(--ink); }
.stat-label { font-size: 0.8rem; color: var(--text-muted); font-weight: 600; }

.tabs { display: flex; gap: 6px; margin-bottom: 20px; border-bottom: 1px solid var(--border); }
.tab-btn {
  background: none; border: none; cursor: pointer;
  padding: 10px 18px;
  font-family: var(--font-body);
  font-weight: 600;
  font-size: 0.92rem;
  color: var(--text-muted);
  border-bottom: 3px solid transparent;
  margin-bottom: -1px;
}
.tab-btn.active { color: var(--ink); border-bottom-color: var(--amber); }
.tab-panel { display: none; }
.tab-panel.active { display: block; }

.chip-row { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 18px; }
.chip {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 999px;
  padding: 7px 14px;
  font-size: 0.83rem;
  font-weight: 600;
  color: var(--ink-soft);
  cursor: pointer;
}
.chip.active { background: var(--ink); color: #fff; border-color: var(--ink); }

.grid-cards {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: 16px;
}

.empty-state {
  text-align: center;
  padding: 50px 20px;
  color: var(--text-muted);
  background: #fff;
  border: 1px dashed var(--border);
  border-radius: var(--radius);
}

/* ---------- Users table ---------- */
.table-wrap { overflow-x: auto; background: #fff; border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); }
table { width: 100%; border-collapse: collapse; min-width: 720px; }
th, td { text-align: left; padding: 12px 16px; font-size: 0.88rem; border-bottom: 1px solid var(--border); }
th { color: var(--text-muted); font-weight: 700; font-size: 0.75rem; text-transform: uppercase; letter-spacing: 0.03em; }
tr:last-child td { border-bottom: none; }
.role-pill { padding: 3px 10px; border-radius: 999px; font-size: 0.72rem; font-weight: 700; }
.role-admin { background: rgba(20,35,58,0.1); color: var(--ink); }
.role-master { background: rgba(107,79,187,0.12); color: var(--st-islenilir); }
.self-tag { font-size: 0.75rem; color: var(--text-muted); font-weight: 600; }
.toggle-btn { font-size: 0.78rem; padding: 5px 10px; }

.section-actions { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 16px; flex-wrap: wrap; }

/* ---------- Modal ---------- */
.modal-backdrop {
  position: fixed; inset: 0;
  background: rgba(20,35,58,0.55);
  display: none;
  align-items: center;
  justify-content: center;
  padding: 20px;
  z-index: 100;
}
.modal-backdrop.show { display: flex; }
.modal {
  background: #fff;
  border-radius: 14px;
  width: 100%;
  max-width: 440px;
  max-height: 90vh;
  overflow-y: auto;
  padding: 26px;
  box-shadow: var(--shadow-lg);
}
.modal-head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 16px; }
.modal-close { background: none; border: none; font-size: 1.3rem; cursor: pointer; color: var(--text-muted); line-height: 1; }
.hint-box {
  background: #f2f4f8;
  border-radius: 8px;
  padding: 10px 12px;
  font-size: 0.8rem;
  color: var(--text-muted);
  margin-bottom: 16px;
}

/* ---------- Master job cards ---------- */
.job-card { display: flex; flex-direction: column; gap: 12px; }
.job-controls { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.job-controls .field-full { grid-column: 1 / -1; }

/* ---------- Toast ---------- */
.toast-stack {
  position: fixed;
  bottom: 20px;
  right: 20px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  z-index: 200;
}
.toast {
  background: var(--ink);
  color: #fff;
  padding: 12px 18px;
  border-radius: 8px;
  font-size: 0.88rem;
  box-shadow: var(--shadow-lg);
  border-left: 4px solid var(--amber);
  min-width: 220px;
  animation: toast-in 0.2s ease;
}
.toast.error { border-left-color: var(--st-legv); }
.toast.success { border-left-color: var(--st-tamamlandi); }
@keyframes toast-in {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ---------- Utility ---------- */
.text-muted { color: var(--text-muted); }
.flex { display: flex; }
.gap-8 { gap: 8px; }
.mt-8 { margin-top: 8px; }
.center { text-align: center; }
.spin {
  width: 18px; height: 18px;
  border: 2px solid rgba(20,35,58,0.15);
  border-top-color: var(--ink);
  border-radius: 50%;
  animation: spin 0.7s linear infinite;
  display: inline-block;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* ---------- Responsive ---------- */
@media (max-width: 880px) {
  .hero-grid { grid-template-columns: 1fr; }
  .steps { grid-template-columns: 1fr; }
  .trust-grid { grid-template-columns: repeat(2, 1fr); }
  .footer-grid { grid-template-columns: 1fr; }
  .stat-row { grid-template-columns: repeat(2, 1fr); }
  .job-controls { grid-template-columns: 1fr; }
  .site-nav nav { display: none; }
}
@media (max-width: 520px) {
  .stat-row { grid-template-columns: 1fr 1fr; }
  .trust-grid { grid-template-columns: 1fr; }
}